Privacy Policy

At BritFlex Solutions Ltd, we are committed to protecting your privacy and ensuring the security of your personal data while using our online platform and services related to remote workforce management, digital skills training, productivity tools, career consulting, and cost of living analytics.

Information We Collect

We collect information to provide and improve our services responsibly and transparently. Types of personal data collected may include:

• Contact details such as name, address, phone number
• Account credentials and login information
• Usage data including interaction with our software and tools
• Information related to career and productivity preferences

How We Use Your Information

Your data is used strictly to operate, maintain, and enhance our services, ensure security, and comply with legal obligations. Specific uses include:

• Delivering and managing access to our software and training tools
• Personalizing user experience and support
• Analyzing platform usage to improve features and services
• Monitoring and protecting the security of our platform

Legal Basis for Processing

We process your personal data under lawful bases including:

• Performance of contract when you use our services
• Compliance with legal obligations
• Our legitimate interests in improving and securing our platform
• Obtaining your consent when required

Data Sharing and Transfers

We do not sell personal data. We may share information with trusted third parties to support service delivery, such as IT providers and analytics partners, bound by confidentiality and GDPR-compliant agreements. International transfers are safeguarded by appropriate data protection measures.

Data Retention

Personal data is retained only for as long as needed to fulfill the purposes outlined, comply with legal requirements, or resolve disputes. When data is no longer necessary, it will be securely deleted or anonymized.

Your Rights Under GDPR

You have the right to:

• Access and receive a copy of your personal data
• Request correction or deletion of inaccurate or unnecessary data
• Object to or restrict processing of your personal data
• Withdraw consent at any time where processing is based on consent
• Request data portability where applicable

To exercise these rights, please contact us at the details provided below.

Security Measures

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction, consistent with current industry standards.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, analyze usage, and provide tailored content. You may manage your cookie preferences through your browser settings.

Contact Information

For privacy inquiries or to exercise your data protection rights, please contact:

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in regulations, services, or our practices. We encourage you to review this page regularly for updates.